Returns & Exchanges for Retail Customers:We want you to be happy—plain and simple. If you receive something you don’t like, simply return it within 30 days of invoice date for a refund (less shipping & handling). All items must be in new condition, unused, in original packaging. Please enclose a copy of your invoice and a completed return form. All returns should be sent prepaid at your expense, insured mail, in a sturdy box (no envelopes, please). Ring size exchanges will gladly be made with free return shipping to you. All other exchanges are handled as returns.
Wholesale customer return policy can be found here.
PO Box 60
West Newbury, MA 01985