America's Favorite Sterling Silver Jeweler
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Drop-Shipping Tips

DO NOT USE DROP SHIPPING UNLESS YOUR ACCOUNT
HAS BEEN CONVERTED TO DROP-SHIP MODE
 
 
When entering shipping addresses for drop shipping use the temporay address option (which is the default setting).  Do not create permanent addresses for each of your drop ship orders otherwise you will clutter up your address book.
 
Shipping Address Section:

Enter your customer's name and address. If you do not need to use the COMPANY NAME field enter a single dash character (-) since the system does not allow a blank field.

Leave your phone number and email address in those fields.

Billing Address Section:

This section should have all of your information in it. This address will be used as the return address on the packing slip provided to your customer. The packing slip will also indicate to send all returns to this address within 10 days. Do not enter an address for Plum Island Silver or PI Corp. as we do not accept returns directly from your customers.

Payment Method:

All drop-ship orders must be paid for with your credit card. The billing address of the credit card must match the address we have verified as your address.

Shipment Method:

The most cost effective way to send drop-ship packages is via US First Class Mail. Rates start at $2.20 for packages up to $25 value (plus the $1.50 drop-ship fee). All packages are sent insured and include Delivery Confirmation. US Postal Service Mail packages will have your return address on the shipping label.

Packages drop-shipped via UPS (United Parcel Service) willnot have your return address on shipping label unless you register your own UPS account with us. Please fax page 1 of your UPS bill to 1-978-499-8208 and request it to be registered to your drop-ship account. All UPS shipping charges will be billed directly to your UPS account.

Restrictions:

We do not drop-ship outside of the 50 US states and Puerto Rico. We do not drop-ship to APO military addresses.

Drop-shipping privileges will be revoked for accounts with excessive lost package claims.

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